Knowledgebase: Startup Guides
How can I find server ID or server name?
Posted by WestNIC Support on 26 August 2006 02:51 AM

Your server ID located in "welcome email" (lost it?). You can also find your server ID inside server links. For example, your cPanel is here:, so your server ID would be "JET"

In most cases, server ID required if you call emergency technical support or submit support ticket. Please have your server ID and main domain name ready when you call for assistance.

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Help Desk Software by Kayako Resolve
ERROR: This domain name does not match domain registered in the license key file (, allowed domains:, please change the product path to match the domain under Admin CP > Settings > General Settings
This product will not work properly unless untill that value is changed.

For more information please contact Kayako support at