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DEDICATED SSL WAS OBTAINED VIA WESTNIC RESELLER HOSTING PLAN SSL renewals aren't automatic. You'd have to place an order each year. If you wish to keep your site active for extended period of time (3-5 years), you should consider business grade SSLs...
Help Desk Software by Kayako Resolve
ERROR: This domain name does not match domain registered in the license key file (cualesproductions.com), allowed domains: support.westnic.net, please change the product path to match the domain under Admin CP > Settings > General Settings
This product will not work properly unless untill that value is changed.

For more information please contact Kayako support at https://my.kayako.com