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Mar
24
Secondary DNS server has been upgraded (IP changed)
Posted by WestNIC Support on 24 March 2019 09:41 PM

Dear Customers,

Our secondary DNS server has been upgraded in order to increase capacity and improve redundancy/uptime. If you use our DNS records:

ns1.westnic.net (Dallas, Texas)
ns2.westnic.net (Munich, Germany)
ns3.westnic.net (New York, NY)

There is no need to change anything at your domain registrar. DNS zones have been synchronized automatically. However, if you use private DNS (own name servers), please make sure that SECONDARY IP is correct:

OLD DNS2 IP: 78.47.58.38 (no longer in service)

NEW DNS2 IP: 116.202.27.137

Please login to your domain registrar then navigate "DNS" - "Host records" then replace IP. If you need any assistance with this, please don't hesitate to contact us at any time.

Thank you!

 

WestNIC Support
https://support.westnic.net


Help Desk Software by Kayako Resolve
ERROR: This domain name does not match domain registered in the license key file (cualesproductions.com), allowed domains: support.westnic.net, please change the product path to match the domain under Admin CP > Settings > General Settings
This product will not work properly unless untill that value is changed.

For more information please contact Kayako support at https://my.kayako.com